Legal

End User Licence Agreement

The licence terms governing use of the on-vessel Ship Runtime.

Version 1.0Effective 22 April 2026

IMPORTANT -- PLEASE READ CAREFULLY

This End User Licence Agreement ("EULA") is a legal agreement between you (the individual using this software on board a vessel) and Propel Group International Ltd (trading as FullFathom AI) ("FullFathom", "we", "us", or "our") for the use of the FullFathom AI Ship Runtime software, including the AI inference engine, question-and-answer interface, and all associated files and documentation (collectively, the "Software").

Your employer or vessel operator (the "Customer") has licensed this Software from FullFathom under a separate subscription agreement. By using this Software, you agree to be bound by the terms of this EULA. If you do not agree to these terms, do not use the Software.

1. ADVISORY TOOL DISCLAIMER

THIS SOFTWARE IS AN ADVISORY TOOL ONLY.

The FullFathom AI Ship Runtime is designed to help you find information in your company's approved procedures and manuals more quickly. It searches your company's documents and provides answers based on what it finds.

THIS SOFTWARE DOES NOT REPLACE:

  • Your professional judgment and training as a qualified seafarer
  • The Master's authority over all decisions on board
  • The requirement to follow your company's Safety Management System
  • The need to check original approved documents before acting on safety-critical procedures
  • The obligation to consult senior officers when in doubt

ALWAYS verify important information against the original document before acting, especially for:

  • Emergency procedures
  • Enclosed space entry
  • Permit-to-work requirements
  • Cargo operations
  • Navigation and watchkeeping
  • Environmental compliance
  • Any safety-critical procedure

If the Software cannot find an answer, it will tell you. If it does find an answer, it will tell you which document, section, and page the answer comes from. Always check the original document at that reference.

2. Licence Grant

2.1. Licence. Subject to the terms of this EULA, FullFathom grants the Customer a non-exclusive, non-transferable, revocable licence to install and use the Software on designated vessels identified in the Customer's subscription agreement (each, a "Designated Vessel").

2.2. Scope of use. The Software may be used by any crew member serving on a Designated Vessel for the purpose of querying the Customer's operational documentation through the Software's question-and-answer interface.

2.3. No sublicence. The Customer may not sublicence, rent, lease, or lend the Software to any third party. The Software may not be used on any vessel other than a Designated Vessel.

2.4. Single vessel. Each licence is specific to a single Designated Vessel identified by its IMO number. The Software and its associated Bundle may not be copied to or used on any other vessel without FullFathom's prior written consent.

3. Restrictions

3.1. You and the Customer shall not, and shall not permit any third party to:

(a) Reverse engineer -- decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of the Software, except to the extent expressly permitted by applicable law;

(b) Modify -- modify, adapt, translate, or create derivative works based on the Software or any part thereof;

(c) Redistribute -- distribute, sell, sublicence, rent, lease, or otherwise make the Software available to any third party, including other vessels not designated in the Customer's subscription;

(d) Copy -- copy the Software or any component thereof, except as reasonably necessary for backup purposes on the Designated Vessel;

(e) Remove notices -- remove, alter, or obscure any proprietary notices, labels, or marks on the Software;

(f) Non-designated use -- use the Software on any vessel, computer, or network other than the Designated Vessel's approved hardware and local area network;

(g) Circumvent -- circumvent, disable, or interfere with any security, authentication, or licence verification features of the Software;

(h) Extract data -- extract, export, or scrape the AI model, embeddings, vector index, or any other component of the Software for use outside the Software, except for the Customer's own document data which remains the Customer's property;

(i) Compete -- use the Software or any information derived from it to develop a competing product or service.

4. AI-Generated Answers -- Accuracy and Limitations

4.1. No guarantee of accuracy. The Software uses artificial intelligence to search your company's documents and generate answers. While the Software is designed to provide accurate and relevant answers, AI-generated answers may contain errors or omissions.

4.2. Citations are provided for verification. Every answer includes a citation showing the document name, section, and page number where the information was found. These citations are provided so that you can verify the answer against the original document. Citations may occasionally be incorrect.

4.3. Refusal mechanism. If the Software cannot find relevant information in the loaded documents, it will inform you and suggest that you consult a senior officer. This refusal mechanism is not infallible. The Software may occasionally fail to refuse when it should, or refuse when relevant information is actually present.

4.4. Scope of knowledge. The Software can only answer questions based on the documents that have been loaded into it by your company. It does not have access to the internet, general knowledge, or any information beyond your company's uploaded documentation. If your company has not uploaded a particular document or procedure, the Software will not be able to answer questions about it.

4.5. Not a substitute for training. The Software does not replace the need for proper training, familiarisation, and competency assessment as required by the STCW Convention, the ISM Code, and your company's policies.

5. No Warranty

5.1. THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" FOR ADVISORY PURPOSES ONLY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULLFATHOM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

5.2. WITHOUT LIMITING THE FOREGOING, FULLFATHOM DOES NOT WARRANT THAT:

  • (a) THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM DEFECTS;
  • (b) AI-GENERATED ANSWERS WILL BE ACCURATE, COMPLETE, OR RELIABLE;
  • (c) THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;
  • (d) CITATIONS WILL CORRECTLY IDENTIFY THE SOURCE DOCUMENT, SECTION, AND PAGE NUMBER;
  • (e) THE SOFTWARE WILL REFUSE TO ANSWER IN ALL CASES WHERE RELEVANT INFORMATION IS NOT PRESENT.

5.3. UCTA reasonableness. The parties agree that the disclaimers and limitations in this Section 5 are reasonable in the circumstances, considering (a) the Software is provided as an advisory tool with prominent disclaimers (§1), (b) every output includes a citation to a source document so that the user can verify the answer against the original (§4.2), (c) the Customer retains full responsibility for its Safety Management System and STCW-compliant training (§4.5), and (d) the commercial terms between FullFathom and the Customer reflect the AS-IS nature of the Software.

6. Limitation of Liability

6.1. SUBJECT TO SECTION 6.3, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FULLFATHOM, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY:

  • (a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
  • (b) LOSS OF PROFITS, REVENUE, OR ANTICIPATED SAVINGS;
  • (c) LOSS OF OR DAMAGE TO DATA;
  • (d) ENVIRONMENTAL DAMAGE, POLLUTION INCIDENTS, OR REGULATORY PENALTIES, TO THE EXTENT ARISING FROM OR IN CONNECTION WITH THE CUSTOMER'S OR END USER'S RELIANCE ON AI-GENERATED OUTPUT WITHOUT VERIFICATION AGAINST ORIGINAL APPROVED DOCUMENTATION AS REQUIRED BY SECTION 1 AND SECTION 4.2 OF THIS EULA;
  • (e) PROPERTY DAMAGE;
  • (f) BUSINESS INTERRUPTION OR VESSEL DELAYS;

ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SOFTWARE OR ANY AI-GENERATED OUTPUT, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

6.2. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, FULLFATHOM SHALL HAVE NO LIABILITY FOR ANY DECISION MADE, OR ACTION TAKEN OR NOT TAKEN, BY ANY PERSON IN RELIANCE ON OR BASED UPON ANY AI-GENERATED ANSWER, CITATION, OR OTHER OUTPUT OF THE SOFTWARE.

6.2A. Cap on direct liability. Subject to Section 6.3, FullFathom's total aggregate liability under this EULA (whether in contract, tort, or otherwise) is subject to the overall aggregate liability cap set out in the Customer's subscription agreement with FullFathom, and this EULA shall not create a separate or additional cap.

6.3. NOTHING IN THIS EULA SHALL EXCLUDE OR LIMIT LIABILITY FOR:

  • (a) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE;
  • (b) FRAUD OR FRAUDULENT MISREPRESENTATION;
  • (c) ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

7. Software Updates

7.1. Update delivery. During the term of the Customer's subscription, FullFathom will provide updates to the Software in the form of new Bundles. Bundles may include:

  • (a) Updated document embeddings reflecting new or revised documents uploaded by the Customer;
  • (b) Improvements to the AI model, retrieval algorithms, or user interface;
  • (c) Security patches and bug fixes;
  • (d) Updated system prompts and configuration.

7.2. Customer responsibility. The Customer is responsible for applying updates to vessels in a timely manner, whether via satellite connectivity, port download, or USB transfer. FullFathom provides the updates; the Customer manages deployment to vessels.

7.3. Checksum verification. Every update Bundle includes a SHA-256 checksum. The Software will verify the checksum before applying any update. If the checksum does not match, the update will be rejected and the existing version will continue to operate.

7.4. Rollback. If an updated Bundle fails the Software's automated health check after installation, the Software will automatically revert to the previous working version.

7.5. No obligation to update. FullFathom is not obligated to provide updates after the Customer's subscription has ended.

8. Data and Privacy

8.1. No account or login required. The Software does not require you to identify yourself. There is no login, no user account, and no authentication on the Ship Runtime. Crew personal data may, however, be incidentally present in the natural-language queries you submit or in the source documents the Software cites; that data is handled on the vessel in accordance with the Customer's Data Processing Agreement with FullFathom.

8.2. Query logging. The Software stores a log of questions asked and answers received in a local database on the vessel. This log is used to:

  • (a) Display your recent query history within the Software;
  • (b) Generate anonymised usage statistics for the Customer's fleet management dashboard.

8.3. No data leaves the vessel during use. When you ask a question, the entire process -- searching the documents, generating the answer, and displaying the result -- happens on the vessel's computer. No data is sent to the internet, to FullFathom, or to any external service.

8.4. Anonymised analytics. When the vessel has internet connectivity, anonymised and aggregated statistics (such as the number of questions asked per day and common topic categories) may be sent to the Customer's shore-side dashboard. Individual questions and answers are not transmitted.

8.5. Data ownership. The documents and data in the Software belong to your company (the Customer). FullFathom does not claim ownership of any document content or query data.

8.6. Further information. For more detail on how data is handled, please refer to the FullFathom AI Privacy Policy, available from your company's fleet management office or at https://fullfathom.ai/privacy.

9. Intellectual Property

9.1. FullFathom ownership. The Software, including the AI inference engine, retrieval algorithms, user interface, system prompts, and all associated code, is the intellectual property of Propel Group International Ltd (trading as FullFathom AI) and is protected by copyright and other intellectual property laws.

9.2. Customer document ownership. The documents, embeddings, and metadata derived from the Customer's uploaded documents remain the property of the Customer.

9.3. AI model. The AI model included in the Software is licenced to FullFathom under open-source terms. The Customer's licence to use the AI model is limited to use within the Software on Designated Vessels and does not extend to any other use.

9.4. No transfer. This EULA does not transfer any ownership rights in the Software from FullFathom to the Customer or any end user.

10. Termination

10.1. Subscription termination. This EULA and the licence granted herein shall automatically terminate when the Customer's subscription with FullFathom ends, whether by expiry, non-renewal, or termination for any reason.

10.2. Effect of termination. Upon termination:

  • (a) Subject to Section 13.5 of the Customer's subscription agreement with FullFathom, and on no earlier date than the end of the subscription period for which fees have been paid, the Customer shall delete or return all copies of the Software and all Bundles from all Designated Vessels within thirty (30) days of FullFathom's request. This obligation does not apply where the Customer has terminated the subscription agreement for FullFathom's uncured material breach;
  • (b) The Customer shall certify such deletion in writing upon FullFathom's request;
  • (c) All rights granted under this EULA shall cease immediately, save for any continuing right of Designated Vessels to operate the Software under Section 13.5(b) of the Customer's subscription agreement.

10.3. Breach. FullFathom may terminate this EULA immediately if the Customer or any end user materially breaches any term of this EULA and fails to cure such breach within thirty (30) days of written notice.

10.4. Survival. Sections 1 (Advisory Tool Disclaimer), 4 (AI-Generated Answers), 5 (No Warranty), 6 (Limitation of Liability), 9 (Intellectual Property), and 11 (Governing Law) shall survive termination of this EULA.

11. Governing Law

11.1. This EULA shall be governed by and construed in accordance with the laws of England and Wales.

11.2. Any dispute arising out of or in connection with this EULA between FullFathom and the Customer shall be subject to the dispute resolution provisions of the Customer's subscription agreement with FullFathom. Any dispute between FullFathom and an individual End User (not being the Customer) arising out of or in connection with this EULA shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. General

12.1. Entire agreement. This EULA, together with the Customer's subscription agreement and associated documents, constitutes the entire agreement regarding the use of the Software.

12.2. Severability. If any provision of this EULA is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12.3. No waiver. The failure to enforce any provision of this EULA shall not constitute a waiver of that provision.

12.4. Language. This EULA is provided in English. If translated into any other language, the English version shall prevail in the event of any inconsistency.

12.5. Third-party rights. A person who is not a party to this EULA has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this EULA.

Contact Information

If you have questions about this EULA, please contact:

Propel Group International Ltd (trading as FullFathom AI) Email: support@fullfathom.ai Website: https://fullfathom.ai

Or contact your company's fleet management office.

Note: It is recommended that the Ship Runtime display a prominent advisory disclaimer on each session start, reminding users that the Software is an advisory tool only and that safety-critical information must be verified against original approved documentation. This reinforces the disclaimer in Section 1 and supports enforceability of this EULA.